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Esta oferta expiro el 16/08/2026. Ya no acepta candidaturas.
Senior Infrastructure Engineer
Verndale · Quito
Descripcion del puesto
About the role
Verndale is looking for a Senior Infrastructure Engineer to join its Infrastructure team. The role supports internal employees, client Azure hosting environments, and the 24x7 help desk, ensuring efficient and secure technology operations.
Key responsibilities
- Respond to service requests via web, email, or phone within SLA targets.
- Prioritize and organize tickets and internal projects.
- Maintain and troubleshoot corporate environments, applications, and client Azure platforms.
- Provide technical support and training to colleagues.
- Collaborate with engineering, leadership, and cross‑functional teams to achieve business goals.
- Participate in on‑call rotations to guarantee service uptime.
Required profile
- Proven ability to work independently and as part of a team.
- Excellent customer service and strong English communication skills.
- Detail‑oriented with strong troubleshooting abilities.
- Effective at organizing and prioritizing multiple tasks.
- Experience thriving in fast‑paced, high‑pressure environments.
Required skills
- Microsoft Azure cloud environment management.
- Atlassian Jira and Confluence administration.
- Enterprise Identity and Access Management (Entra ID, Azure AD, Active Directory).
- Windows 10, Windows 11, Windows Server.
- macOS and Linux operating systems.
- Computer setup, support, and networking principles.
- Infrastructure and application monitoring tools.
- Microsoft 365 suite (Exchange Online, Outlook, etc.).
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Verndale
Quito