Inbound Sales Representative (Remote, LATAM)

About the role

As an Inbound Sales Representative at Meadow, you will be the first voice families hear when they reach out for cremation services. You will guide them with empathy and clarity, helping them make confident decisions without cold‑calling or high‑pressure tactics.

Key responsibilities

• Handle warm inbound leads via phone, text, and email, providing clear guidance on cremation options.
• Manage returning leads and follow‑up conversations to ensure no family falls through the cracks.
• Contribute to queue coverage and support workflows that improve the overall customer experience.
• Achieve performance targets while maintaining high conversion rates and quality scores.
• Navigate Meadow’s technology stack, including HubSpot, Aircall, GSuite, Slack, and the internal case‑management system.

Required profile

• 2+ years of sales experience with a proven record of meeting or exceeding individual targets.
• Experience managing the full sales cycle and closing B2C phone sales.
• Strong sales instincts, objection handling, and the ability to build trust with families.
• Clear spoken and written English.

Required skills

• HubSpot
• Aircall
• GSuite
• Slack
• Case‑management system (as used by Meadow)