Executive Assistant

About the role

VirtueStaff is looking for a proactive Executive Assistant to serve as the primary point of contact for customers, manage front‑line phone interactions, and keep field schedules balanced. You will support office operations, coordinate client appointments, and handle critical project logistics for construction‑related projects.

Key responsibilities

• Answer and direct incoming phone calls while delivering excellent customer service.
• Schedule and coordinate customer appointments and project meetings using Google Calendar and Housecall Pro.
• Maintain and update CRM records (HubSpot, Salesforce, etc.) with accurate customer and project information.
• Perform data entry and manage administrative documentation.
• Prepare permit applications and submit required paperwork to county offices.
• Assist with general office operations and administrative support to ensure efficient workflow.

Required profile

• Professional phone etiquette and strong communication skills.
• Experience coordinating calendars and managing appointments.
• Fast and accurate data‑entry abilities with strong attention to detail.
• Proven experience working with contractors, construction or roofing companies, or municipal permit departments.

Required skills

• Housecall Pro
• HubSpot
• Slack
• Google Workspace (including Google Calendar)
• Salesforce
• JobNimbus
• ServiceTitan
• Zoho

What we offer

• Work‑from‑home arrangement
• Performance bonus