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Process Engineer – Continuous Improvement & Documentation

SoftwareOne · Quito

Hybrid 🇬🇧 English
BPMN ISO standards Continuous improvement methodologies Power BI Agile frameworks Lean Six Sigma Design Thinking RPA BPMS

Descripcion del puesto

About the role

Join a global team focused on driving organizational transformation through continuous process improvement and robust document management. As a Process Engineer you will design, document and optimise processes that align with strategic objectives, while supporting initiatives that enhance operational efficiency.

Key responsibilities

  • Design, document and optimise end‑to‑end processes using BPMN and ISO standards.
  • Define, monitor and report on management indicators, OKRs and efficiency metrics.
  • Support document taxonomy, process management and organisational standardisation projects.
  • Participate in agile ceremonies, manage backlogs and identify improvement opportunities.
  • Analyse processes and propose automation, operational transformation and continuous optimisation solutions.

Required profile

  • Academic background in Industrial Engineering, Process Engineering, Business Administration or a related field.
  • Experience with process mapping, documentation and continuous‑improvement methodologies.
  • Proven ability to design and track management indicators and develop dashboards.
  • Familiarity with agile frameworks, project management and root‑cause analysis.

Required skills

  • BPMN
  • ISO standards
  • Continuous improvement methodologies
  • Power BI
  • Agile frameworks
  • Lean Six Sigma (certification desirable)
  • Design Thinking
  • RPA or BPMS tools

What we offer

  • Comprehensive health and well‑being benefits.
  • Continuous learning and career development programs.
  • Performance‑based incentives and employee share participation.
  • Flexible and hybrid work models.
  • Opportunities to engage in global projects.

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