Principal Office Assistant – Full Time

About the role

The Principal Office Assistant provides professional clerical support to a city department, ensuring smooth daily operations through accurate data entry, record management and direct assistance to the public and internal staff.

Key responsibilities

• Prepare and type correspondence, memoranda, legal notices, purchase orders, permits and reports.
• Enter and update departmental data using computer systems, maintain filing systems and manage records.
• Calculate and process weekly payroll, and maintain personnel records for leave, overtime and benefits.
• Respond to public inquiries, provide information, resolve minor complaints and direct calls to appropriate personnel.
• Assist other city departments, governmental agencies and vendors with routine information and referral services.
• Handle telephone calls, take messages and ensure timely communication.

Required profile

• Demonstrated initiative and ability to exercise moderate independent judgment.
• Strong attention to detail and ability to follow established policies and procedures.
• Excellent organizational skills and capacity to manage multiple tasks efficiently.
• Professional demeanor when interacting with the public and municipal staff.

Required skills

• Typing proficiency.
• Computer data entry.
• Record keeping.
• Payroll calculation.