Executive Assistant (Remote, English required)

About the role

Our client, a fast‑growing home services company based in Maryland, USA, is seeking a proactive Executive Assistant to support the founder and streamline administrative and billing workflows. The role is fully remote, requires flawless English, and focuses on improving cash‑flow through invoice collection and customer communication.

Key responsibilities

• Follow up on past‑due invoices, manage aging accounts receivable, and collect missing client documentation (W‑9, 1099, etc.).
• Provide phone coverage, handle customer service inquiries, and assist with dispatch scheduling for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Liaise with the website developer to coordinate updates, tweaks, and changes.
• Perform daily administrative tasks to free up the business owner’s time.

Required profile

• Near‑native English fluency with confidence speaking to American clients about financial matters.
• Strong organizational skills and ability to work independently.
• Assertive, professional communication style for outbound collections calls.
• Tech‑savvy learner comfortable navigating multiple software platforms, scheduling tools, and CRM systems.
• Familiarity with Facebook and social media platforms is a plus.

Required skills

What we offer

• Full‑time remote position with flexible Monday‑Friday schedule (8 am‑5 pm EST).
• Competitive monthly salary of $2,000‑$2,500.