Operations Assistant (Part‑time, On‑site)

About the role

We are looking for a part‑time Operations Assistant to work on‑site in Ecuador. You will support daily operational activities for our tours and travel services, ensuring bookings, logistics and client communications run smoothly.

Key responsibilities

• Coordinate bookings and maintain accurate reservation records for cruises, tours and accommodations.
• Assist with logistical arrangements, including transport, accommodation and itinerary details.
• Communicate with clients, guides and service providers to confirm itineraries and address basic service issues.
• Update internal systems, prepare simple reports and support the operations team with administrative tasks.

Required profile

• Strong operations and operations‑management skills for tour planning and coordination.
• Solid analytical ability to review bookings and identify issues.
• Effective communication and customer‑service skills in Spanish and English.
• Attention to detail, reliability and strong organisational skills in a fast‑paced travel environment.
• Ability to work on‑site in Ecuador and collaborate with a diverse, multicultural team.
• Previous experience in tourism, hospitality or operations support is an advantage.

Required skills

• Basic proficiency with office software.
• Experience using reservation systems and ability to learn new tools quickly.

What we offer

• Part‑time schedule with the chance to work in a dynamic travel company.
• Opportunity to gain hands‑on experience in tour operations and logistics.
• Collaborative, multicultural work environment.