Call Center Representative – Diagnostic Imaging Center
CETCUS · Quito
Job description
About the role
We are looking for a motivated Call Center Representative to join the Centro de Diagnóstico por Imagen team in Quito. The role involves interacting with patients and callers, providing information and support related to imaging services.
Key responsibilities
- Communicate effectively with callers, delivering clear and accurate information.
- Practice active listening to understand patient needs.
- Show empathy and patient‑centered orientation in all interactions.
- Maintain high standards of customer service throughout each call.
- Organize and plan call handling activities efficiently.
- Pay close attention to details to ensure accurate information transfer.
- Handle conflicts and resolve problems promptly.
Required profile
- Minimum education: High school diploma or equivalent.
- Less than one year of relevant experience.
- Age between 18 and 25 years.
- Open to candidates with disabilities.
Required skills
What we offer
- Full‑time position in a healthcare environment.
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Published 1 month ago
Expires 2 weeks from now
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CETCUS
Quito
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