Billing & Accounts Receivable Specialist

About the role

We are looking for a detail‑oriented Billing & Accounts Receivable Specialist to manage billing operations, respond to customer inquiries and support collections. The role ensures timely, accurate invoicing and maintains organized billing records while collaborating with internal teams.

Key responsibilities

• Process corporate and station‑generated billing transactions under supervision.
• Prepare, review and submit invoices accurately and on schedule.
• Manage portal and Electronic Data Interchange (EDI) billing processes.
• Provide phone support during regular business hours and address customer questions on proofs of delivery, invoices, billing discrepancies and rates.
• Investigate billing disputes and outstanding balances, coordinating with dispatch and operations to recommend collections, account closures or revised payment terms.
• Generate and distribute weekly Unbilled Revenue Reports to station locations and follow up with managers.
• Escalate unresolved items to the Corporate Billing Supervisor.
• Maintain accurate filing of invoices, supporting documents and payment records in digital and physical formats.
• Provide general administrative and office support as needed.

Required profile

• 2+ years of experience in billing, accounts receivable, invoicing or a related accounting/administrative role.
• Experience handling customer service and billing inquiries.
• Strong attention to detail, organizational and time‑management skills.
• Ability to investigate and resolve billing discrepancies efficiently.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating with cross‑functional teams.

Required skills

• Microsoft Office, especially Excel.
• Accounting or billing software.
• Electronic Data Interchange (EDI) systems.
• Customer billing portals.
• Financial data management.
• Account management.
• Financial systems.
• Financial reporting.

What we offer

• Hourly compensation.