Asistente de recepción – Spa Holístico (Quito)

About the role

We are looking for a friendly and organized Receptionist Assistant to join our holistic spa in Quito. The role is the first point of contact for clients and supports daily administrative operations.

Key responsibilities

• Manage the appointment agenda using Pointalk, including creation, confirmation, rescheduling and availability monitoring.
• Welcome clients in the spa, ensuring the reception experience reflects the brand identity.
• Respond to client inquiries via WhatsApp and Instagram with a professional and approachable tone.
• Issue electronic invoices in compliance with the Ecuadorian tax authority (SRI) requirements.
• Handle cash transactions and daily cash register operations.
• Maintain confidential patient records and data.
• Coordinate space usage and basic needs for external therapist collaborators.
• Assist with general office and administrative tasks.

Required profile

• University education (minimum).
• At least one year of experience in reception, customer service or similar administrative roles.
• Age between 20 and 27 years.
• Proficiency in English.

Required skills

• Pointalk appointment management software.
• Electronic invoicing system (SRI).

What we offer

• Full‑time position in a growing holistic wellness environment.
• Opportunity to develop client‑service expertise in the beauty and wellness sector.