Amazon Operations Specialist (Inventory, Listings & Account Operations) - LATAM

About the role

HireHawk connects professionals with U.S. and Canadian companies to build remote teams. As an Amazon Operations Specialist for the LATAM region, you will support the Brand Operations Manager with inventory planning, listing optimization, account health and day-to-day Seller Central operations. You provide hands-on execution and analytical support, working with marketing, creative and supply chain teams on listing improvements, product launches and international expansion. Strategic decisions stay with the Brand Operations Manager.

Key responsibilities

• Monitor inventory coverage and support replenishment plans based on sales velocity, seasonality and forecast guidance.
• Flag aged inventory, coordinate shipments with warehouse and supply chain teams, and investigate FBA receiving issues to reduce storage costs and inbound delays.
• Improve listing discoverability through keyword research and approved updates to titles, bullet points, backend search terms and A+ Content, using Helium 10, Data Dive or similar tools.
• Analyze ASIN-level traffic, keyword rankings and search term performance to support content and image A/B tests, and help recover suppressed or stranded listings.
• Monitor account alerts, Buy Box status, pricing, reviews and ratings, and escalate recurring issues to the Brand Operations Manager.
• Audit FBA shipments and fees, file and track reimbursement claims for lost, damaged or missing inventory.
• Produce daily, weekly and monthly reports on sales trends, sessions, conversion rate, contribution margin, inventory flow and performance gaps.
• Track competitor listings, pricing, keyword strategies, Best Seller Rank and category trends to surface positioning opportunities.
• Coordinate creative requests, A+ Content and image improvements with marketing, design and supply chain teams.

Required profile

• 3+ years of hands-on experience supporting Amazon Seller Central operations.
• Strong listing optimization and keyword research experience, including Amazon SEO and organic ranking factors.
• Experience with inventory planning, replenishment and FBA operations.
• Fluent English for remote collaboration, reporting and issue escalation.

Required skills

• Helium 10, Data Dive, Keepa or comparable Amazon research tools.
• Advanced Excel or Google Sheets for data analysis and reporting.
• Nice to have: A+ Content optimization, product launch support, Buy Box monitoring and reimbursement claim handling.