Housekeeping Administrative Assistant

About the role

The Housekeeping Administrative Assistant supports the Executive Housekeeper in managing all clerical and administrative functions for the housekeeping and laundry division aboard a Royal Caribbean cruise ship. This role ensures accurate reporting, log maintenance, and smooth coordination of schedules while upholding the highest standards of confidentiality and professionalism.

Key responsibilities

• Maintain and update a variety of operational reports, including inspection, time‑and‑attendance, bed‑bug, trend, and compliance reports.
• Manage logs such as guest resolution, do‑not‑disturb, inventory, and other operational records.
• Coordinate and maintain training, work, and inspection schedules for housekeeping and laundry staff.
• Support the appraisal process by scheduling performance reviews and preparing related documentation.
• Handle requisitioning, audit results, and internal communications for the division.
• Ensure all administrative tasks are performed in line with Royal Caribbean’s policies, safety standards, and environmental guidelines.

Required profile

• Professional and courteous demeanor with strong attention to detail.
• Ability to work under tight deadlines and demonstrate a sense of urgency.
• Excellent communication skills and the capacity to build relationships with crew members at all levels.
• High level of discretion when handling confidential information.

Required skills

What we offer

• Opportunity to work on a world‑class cruise ship with a global hospitality brand.
• Dynamic, multicultural work environment.
• Professional development and career progression within the hospitality sector.