Asistente Ejecutiva y Administrativa para Gerencia General

About the role

JOYERIA CASTRO, a fine‑jewelry house with three generations of history in Quito, is looking for a trusted right‑hand to its General Manager. The position is full‑time, onsite, and combines executive support with commercial operations assistance.

Key responsibilities

• Manage the General Manager’s agenda, email, and messages, prioritising and following up on tasks.
• Track pending items and commitments until they are closed.
• Control recurring payments, maintain clear records of paid and unpaid invoices, and follow up on receivables.
• Keep important documentation (contracts, payroll, records) organised and up‑to‑date.
• Serve as a reliable point of contact for suppliers, institutions and other stakeholders.
• Monitor contract dates and conditions, notifying the team when renewals or updates are needed.
• Handle business and personal procedures with Ecuadorian institutions and service companies.
• Prepare a monthly one‑page report on collections, pending items and procedures.
• Coordinate and follow up on commercial orders, consolidate supplier payment information, and produce certificates and commercial documents.
• Support sales follow‑ups, logistics coordination and operational needs of the commercial team.

Required profile

• Absolute integrity and discretion, handling money, payments and confidential information.
• Proactive attitude with impeccable follow‑up; tasks are completed without reminders.
• Strong organisational skills, attention to detail and problem‑solving ability.
• Clear and courteous communication style, especially when managing collections.
• Excellent written Spanish for WhatsApp and email correspondence.
• Solid experience in administrative or operational roles such as executive assistance, property administration, collections or back‑office.
• Preferred experience with Ecuadorian institutional procedures and familiarity with ClickUp or a CRM system.

Required skills

• Excel
• Google Sheets
• ClickUp
• CRM

What we offer

• Competitive salary based on experience.
• Full‑time stable contract with all legal benefits (IESS affiliation, 13th/14th salary, vacation).
• Work in a small, human‑focused team within a growing luxury jewelry brand.