Partnerships Manager, LATAM

About the role

As a Partnerships Manager for the LATAM region at BMAT, you will own a portfolio of key music‑industry clients, guiding them through the post‑sale journey and ensuring they extract maximum value from BMAT’s services. You will act as the strategic link between client needs, business opportunities, and BMAT’s product capabilities.

Key responsibilities

• Lead the post‑sale lifecycle from deal handover and solution scoping to long‑term relationship management, coordinating with Business Development, Operations and Product teams.
• Build trusted relationships with senior stakeholders, uncover evolving business needs and drive upsell, cross‑sell and adoption initiatives.
• Own Quarterly Business Reviews and other strategic conversations to demonstrate impact, align objectives and secure retention.
• Leverage product analytics, market insights and client feedback to identify optimisation opportunities and support product evolution.
• Serve as the bridge between clients and internal teams, providing commercial, technical and operational expertise for complex opportunities.

Required profile

• Minimum 2 years experience in the music industry.
• Proven background in partnership or account management within a B2B environment.
• Excellent communication and stakeholder‑management abilities.
• Strong commercial acumen with the capacity to identify growth opportunities.
• Data‑driven mindset for problem‑solving and strategic decision‑making.

Required skills