Internal Sales Manager

About the role

TripleTen, an award‑winning online tech bootcamp, is seeking an Internal Sales Manager to drive student retention and ensure timely monthly payments. You will act as the primary point of contact for students with upcoming or overdue payments, helping them stay enrolled and succeed in their studies.

Key responsibilities

• Collect recurring payments on schedule while meeting collection targets.
• Resolve payment‑related concerns, handle objections, and support students to maintain enrollment.
• Proactively outreach at‑risk students to improve retention and prolongation rates.
• Maintain accurate interaction records in the CRM and meet SLA targets for follow‑ups.
• Collaborate with cross‑functional teams to refine processes and enhance the student experience.

Required profile

• Advanced proficiency in English and Spanish (C1 level or higher).
• 2+ years of experience in sales, retention, collections, customer success, or consultative sales.
• Strong problem‑solving, active listening, and emotional intelligence.
• Results‑driven mindset with a proven record of meeting performance targets.

Required skills

• CRM tools
• Notion

What we offer

• Mission‑driven environment helping thousands transform their careers.
• Fast‑paced, accountable culture with minimal bureaucracy.
• Fully remote work with high autonomy and trust.
• Collaboration with diverse professionals across tech and ed‑tech.