Business Operations & GTM Assistant

About the role

We are looking for a Business Operations & GTM Assistant to serve as the operational backbone of a fast‑growing, AI‑forward tech company. You will manage contracts, payments, CRM data, and vendor relationships while building systems that eliminate repetitive manual work.

Key responsibilities

• Send contracts for signature, track status, and file signed copies in the appropriate customer records.
• Maintain up‑to‑date contract and agreement templates.
• Process vendor and ad‑hoc invoice payments, monitor daily payment failures, and resolve issues.
• Track referral and partner payments and ensure accurate billing updates during customer off‑boarding.
• Manage recurring vendor/partner billing and produce monthly cost‑allocation reports for P&L accuracy.
• Handle weekly reimbursements and coordinate company card issuance.
• Incorporate HR policy updates and maintain compliance documentation.
• Document SOPs and identify opportunities for AI‑driven automation.

Required profile

• 1‑3+ years of experience in business operations, sales operations, executive support, or a similar cross‑functional role.
• Strong organizational skills with the ability to juggle multiple detail‑heavy workflows.
• Proactive follow‑through and the ability to work independently in a fast‑paced startup environment.
• Clear, professional written English for internal and external communication.

Required skills

• HubSpot CRM (or similar) fluency.
• Experience with billing or payment platforms such as Stripe or Ramp.

What we offer

• Opportunity to shape processes in a high‑growth AI‑focused company.
• Cross‑functional exposure to business operations and go‑to‑market initiatives.
• Supportive environment that encourages learning and automation.