Business Analyst

About the role

We are seeking a Business Analyst to identify, document, and analyze operational processes suitable for Robotic Process Automation (RPA). The role works closely with stakeholders and technical teams to translate business needs into functional specifications and ensure successful automation delivery.

Key responsibilities

• Gather operational process information from users and stakeholders.
• Document AS‑IS processes using agreed templates and tools.
• Design TO‑BE process flows aligned with RPA automation goals.
• Define basic business rules required for automated execution.
• Support creation and maintenance of the Process Definition Document (PDD).
• Run and facilitate user sessions to clarify requirements and confirm process details.
• Validate automated solutions functionally against documented requirements.
• Coordinate with RPA developers to clarify requirements and support adjustments.
• Maintain requirements, decisions, and documentation in Jira and Confluence.

Required profile

• 3+ years of experience in business analysis for process documentation and functional analysis.
• Proven ability to gather and document operational process information.
• Consultancy skills to work directly with clients and stakeholders.
• Project collaboration experience with RPA developers and delivery teams.
• Strong process documentation skills for AS‑IS and TO‑BE flows.
• Solid business‑rules definition skills for basic automation scenarios.
• Functional validation experience to verify automated solutions meet requirements.
• Hands‑on experience with Jira and Confluence for tracking work and maintaining documentation.
• Strong analytical, organizational, and communication skills.
• Proactive mindset to identify gaps and propose improvements.
• English proficiency at B2 (Upper‑Intermediate) level.

Required skills

• Jira
• Confluence