Billing Specialist

About the role

The Billing Specialist will ensure timely and accurate invoicing in accordance with client contracts, internal policies, and regulatory requirements. This position supports client satisfaction and optimizes collections by driving billing accuracy and minimizing revenue‑cycle delays.

Key responsibilities

• Generate and submit client invoices on schedule, adhering to contractual terms.
• Partner with internal client teams and external Accounts Payable to secure invoice approval and prompt payment.
• Monitor late billings, Days Sales Outstanding (DSO) and aging reports; proactively address potential overdue items.
• Maintain and improve DSO metrics by encouraging favorable payment terms and eliminating billing errors.
• Reconcile time and expense entries between customer Vendor Management Systems and North Highland’s Workday system.
• Audit billing activity using Power BI dashboards and Workday reports for accuracy and completeness.
• Track invoice payments, escalating discrepancies or delays promptly.
• Identify at‑risk accounts or billing roadblocks and propose actionable solutions.
• Contribute to continuous‑improvement initiatives by recommending enhancements to tools, workflows, or systems.

Required profile

• Bachelor’s degree in Business Administration, Finance, Accounting or a related field.
• 2–4 years of experience in billing, invoicing, or financial operations.
• Strong understanding of billing processes, contract terms, and accounts‑receivable management.
• Excellent written and verbal communication with the ability to explain complex issues clearly.
• Authorized to work in Ecuador without visa sponsorship.

Required skills

• Microsoft Excel (pivot tables, data analysis)
• Microsoft Word
• Microsoft Outlook
• Workday (experience preferred)
• Power BI reporting (experience preferred)