Account Partner – Eats SMB (Sales Plan)

About the role

As an Account Partner for Uber Eats SMB, you will be the primary advisor for a portfolio of small‑business restaurant partners. You will drive growth, solve complex problems, and ensure partners get the most out of the Uber Eats platform.

Key responsibilities

• Build and nurture long‑term relationships with restaurant partners, focusing on their strategic goals.
• Manage partner portfolios with urgency, using data‑driven insights to track KPIs and identify optimization opportunities.
• Resolve merchant issues, unblock growth, and maintain high partner satisfaction.
• Influence adoption of new features, marketing products, and services based on market dynamics.
• Collaborate with operations, marketing, and product teams to share local insights and shape regional strategies.

Required profile

• Experience in account management, operations, sales, or other customer‑facing functions.
• Proven ability to negotiate with external partners and overcome objections.
• Comfort operating in high‑ambiguity environments and pivoting quickly.
• Demonstrated use of data‑driven insights throughout the sales lifecycle.
• Fluency in the local market language and professional proficiency in English.
• High school diploma or equivalent.

Required skills

• Salesforce
• Google Sheets
• Excel

What we offer

• Potential bonuses, equity, and a comprehensive benefits package.
• Hybrid work model – at least 50% of time in‑office unless remote approval is granted.
• Opportunity to shape processes and impact local businesses directly.