Account Manager - LATAM

About the role

Huzzle connects B2B sales professionals with global companies in the UK, US, Canada, Europe and Australia, including startups, digital agencies and tech platforms in SaaS, MarTech, FinTech and EdTech. It is recruiting an Account Manager for a full-time, independent contractor position working remotely. The account manager acts as the strategic partner and trusted advisor for a portfolio of clients, helping them succeed with the company's platform, drive adoption and identify growth opportunities.

Key responsibilities

• Manage a portfolio of clients, guiding them from onboarding through long-term success
• Build strong relationships through proactive check-ins, QBRs and solution-driven support
• Monitor client health and engagement using CRM and analytics tools
• Identify upsell opportunities and work with sales on renewals and expansions
• Act as the voice of the customer, sharing insights with product and support teams
• Educate users on best practices to maximise platform value and ROI
• Handle escalations and troubleshoot client issues quickly and professionally

Required profile

• Fluent English (C1/C2), with strong written and verbal communication
• 3+ years of experience in lead generation, outbound sales or appointment setting
• 1+ year of client-facing experience managing communications and strategy
• Minimum 2 years of experience in Account Management or Customer Success
• Proven ability to thrive in fast-paced startup environments with multiple priorities
• Experience leading small teams or managing cross-functional collaboration
• Ability to manage client relationships across time zones and cultures

Required skills

• Familiarity with CRMs, preferably HubSpot, and data-driven reporting
• Tech-savvy use of CRM tools (e.g. HubSpot, Salesforce) and project management platforms (e.g. Asana, ClickUp)
• Excellent problem-solving, presentation and stakeholder management skills

What we offer

• Fully remote work with international teams
• Career growth within SaaS, MarTech and B2B service companies
• A peer community of high-performing sales professionals
• Ongoing support from Huzzle before and after placement
• Compensation tailored to client and candidate preference