Operations & Project Associate

About the role

Valatam is looking for a proactive Operations & Project Associate to manage operational tasks, coordinate projects, and keep workflows running smoothly. This fully remote, full‑time position is ideal for a bilingual professional who can handle moderately complex processes with minimal supervision.

Key responsibilities

• Document and improve existing processes, identify gaps, and maintain accurate records.
• Organize and structure files in Google Drive, building and maintaining folder systems.
• Perform data entry, generate internal reports, flag inconsistencies and suggest corrections.
• Manage email communication with clients and vendors, draft responses and follow up independently.
• Conduct research and synthesize findings into clear, actionable documents.
• Coordinate and track project tasks across teams, prioritize deadlines and keep stakeholders aligned.
• Handle other related operational and project tasks as needed.

Required profile

• Fluent in English (C1/C2) and Spanish.
• 3–4 years of experience in operations, project coordination, or a related role.
• Ability to follow structured processes and execute repetitive tasks with consistency and accuracy.
• Quiet home office with stable internet (≥10 Mbps down / 2 Mbps up) and a backup connection.
• Bachelor's or Associate's degree preferred.

Required skills

• Google Workspace
• Microsoft Office
• Asana, Notion, Trello or similar project‑management tools
• Google Drive file organization
• Data entry and reporting

What we offer

• Hourly rate equivalent to USD $696 – $1,044 per month (experience‑based).
• Annual pay increments.
• Discretionary client bonuses (80 % of clients award year‑end bonuses).
• 7 U.S. federal holidays + 4 paid PTO days.
• Monthly medical insurance stipend (after eligibility criteria).
• Birthday/anniversary bonuses and gym/wellness allowance.
• Unlimited online fitness classes, company events and Christmas celebrations.