Executive Assistant – Financial & Operations Support

About the role

Our client, a fast‑growing home‑services company based in Maryland, USA, is looking for a proactive Executive Assistant to relieve the founder’s bottleneck and streamline administrative and billing workflows. The role is fully remote, requires flawless English, and focuses on cash‑flow improvement and operational support.

Key responsibilities

• Follow up on past‑due invoices, manage aging accounts receivable (10‑day and 30‑day cycles), and collect missing client documentation such as W‑9s and 1099s.
• Provide phone coverage, handle customer service inquiries, and assist with dispatch coordination for field technicians.
• Process incoming web forms, lead inquiries, and general email correspondence.
• Liaise with the website developer to ensure updates, tweaks, and changes are executed accurately.
• Perform daily administrative tasks to free up the business owner’s time.

Required profile

• Near‑native English fluency with confidence speaking to American clients about sensitive financial matters.
• Assertive, professional communication style, comfortable making outbound collections calls.
• Fast learner who can navigate multiple software platforms, scheduling tools, and CRM systems.
• Basic social‑media savviness, especially Facebook.

Required skills

• Facebook
• CRM

What we offer

• Full‑time remote position with flexible Monday‑to‑Friday schedule (8 am‑5 pm EST).
• Competitive monthly salary ranging from $2,000 to $2,500.
• Opportunity to work in a growing home‑services environment and take ownership of key financial processes.