Asesor de Atención al Cliente – sin experiencia requerida

About the role

Steveen Orellana is looking for motivated individuals to join its customer service team across four locations in Quito. The position is entry‑level and focuses on delivering personalized assistance to clients while maintaining high satisfaction standards.

Key responsibilities

• Provide personalized attention and advice to customers.
• Handle inquiries, process requests, and follow up on open cases.
• Maintain a courteous, solution‑oriented approach at all times.
• Record interactions and relevant data accurately in the company system.
• Adhere to established quality processes and company standards.

Required profile

• High school diploma or ongoing higher‑education studies.
• Minimum 6 months experience in customer service, sales, call‑center, or commercial advisory (preferred but not mandatory).
• Strong verbal and written communication skills.
• Proactive, organized, and goal‑driven.
• Basic computer literacy.
• Availability to work on‑site in Quito.

Required skills

What we offer

• Base salary plus performance incentives and attractive commissions.
• Continuous training and professional development.
• Opportunities for career growth within a growing company.
• Positive work environment across four branches (Carapungo, Iñaquito, Tumbaco, South Quito).