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7 anos de experiencia

Competencias

Customer Service Multilingual Communication Upholstery Cleaning Fabric Maintenance Agricultural Knowledge Wheat and Rice Cultivation Irrigation Methods Security Awareness Complaint Handling Team Coordination

Experiencia

Customer Service Representative

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Handled inbound messages and complaints professionally, ensuring timely resolution and high customer satisfaction. Utilized multilingual abilities to assist clients in Arabic and English. Managed a high volume of inquiries while maintaining accurate records and following company protocols.

Upholstery Cleaning Specialist

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Provided extensive cleaning and maintenance for various fabrics and furniture, applying specialized techniques for different material types. Coordinated with clients to schedule services and ensured quality standards were met. Trained junior staff on proper cleaning procedures and safety protocols.

Agricultural Sector Assistant

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Supported wheat and rice cultivation operations, applying deep knowledge of crop cycles and irrigation methods. Monitored field conditions, assisted in pest management, and contributed to yield optimization. Collaborated with farm teams to implement best‑practice agricultural techniques.

Formacion

Bachelor’s Degree in Education, University of Kufa – College of Basic Education

Idiomas

Arabic

fluent

English

intermediate

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